stories from the road (1)

Privacy Policy

Last updated: June 26, 2025

At Rindō Bike Tour Japan, we care deeply about your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us online.

By using our website (https://biketourjapan.com), you agree to the practices described below.


1. Who We Are

Rindō Bike Tour Japan is operated by Rindō KK, a Japan-based company providing curated cycling tours and experiences throughout rural Japan. Our mission is to help riders from around the world discover the hidden side of Japan by bike.


2. What Information We Collect

We may collect the following types of personal information:

  • Your name, email address, and contact details

  • Tour preferences, dates, and travel details

  • Emergency contact information (for tour safety purposes)

  • Payment and booking details (via secure third-party services)

  • Technical data (such as IP address, browser type, and cookies)


3. How We Use Your Information

We use your information to:

  • Respond to your tour inquiries

  • Confirm bookings and send important trip information

  • Share updates, tips, and occasional promotions (with your consent)

  • Improve our website and marketing efforts

  • Comply with legal obligations and ensure the safety of our guests


4. Sharing Your Information

We never sell your personal data. We may share your information with:

  • Tour partners (e.g. local inns, transport services) to ensure a smooth experience

  • Service providers who support our website, email, or payment systems

  • Authorities if required by law or for safety reasons

All third parties are required to protect your data and use it only as instructed by us.


5. Marketing Communications

If you opt in, we’ll send you occasional emails with travel tips, updates, and offers. You can unsubscribe at any time by clicking the link in any email or contacting us directly.


6. Cookies and Website Analytics

Our website uses cookies and similar technologies to:

  • Understand how visitors use our site

  • Improve performance and user experience

  • Track marketing effectiveness

You can adjust your cookie settings in your browser at any time.


7. Your Rights

You have the right to:

  • Request a copy of the personal data we hold

  • Ask us to correct or delete your data

  • Withdraw your consent to marketing at any time

To exercise your rights, email us at: [email protected]


8. How We Protect Your Data

We take data security seriously. Your information is stored securely, and we use trusted third-party platforms with strong encryption and privacy standards.


9. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website. We encourage you to review it from time to time.


10. Contact Us

If you have any questions about this policy or how we handle your data, please contact:

Rindō Bike Tour Japan
Email: [email protected]
Website: https://biketourjapan.com